Privacy Policy

Next Level Business (“we”, “us”, “our”) builds custom AI Employee systems for modern businesses. This Privacy Policy explains what information we collect, why we collect it, and how we protect it when you visit our website or engage our services.

By using our website or services, you agree to the practices described in this policy.

We collect information in the following ways:

• Information you provide. Details you submit through our contact and booking forms, such as your name, email, business and the goals you describe.
• Conversation data. Where we deploy an AI Employee, we may process the calls, messages and chats it handles on your behalf to deliver responses, summaries and reports.
• Usage data. Standard technical information such as device type, browser and pages visited, used to keep the site secure and improve it.

We use the information we collect to:

• Respond to enquiries and schedule consultations.
• Design, deploy and operate AI Employee systems for our clients.
• Generate conversation summaries, reports and revenue intelligence.
• Maintain, secure and improve our website and services.
• Meet our legal and contractual obligations.

We do not sell your personal information.

We share information only as needed to operate our services — for example with trusted infrastructure and AI providers that process data on our behalf under appropriate safeguards, or where required by law. These providers are bound by confidentiality and data-protection obligations.

We apply technical and organisational measures designed to protect information against unauthorised access, loss or misuse. No method of transmission or storage is completely secure, but we work to safeguard your data using industry-standard practices.

We retain information for as long as necessary to provide our services and to meet legal, accounting and reporting requirements, after which it is deleted or anonymised.

Depending on your location, you may have the right to access, correct, delete or restrict the processing of your personal information, and to object to certain uses. To exercise these rights, contact us using the details below.

Our website may use cookies and similar technologies to remember preferences and understand how the site is used. You can control cookies through your browser settings; disabling them may affect some functionality.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be communicated where appropriate.